SuiteRx Support

***Important Support Message***

Please note that from Saturday at 7am EST until monday 6am EST we will be performing maintenance on our phone system.  If you need to contact support during these hours please leave voice message, log on and connect to a live agent or email us at support@suiterx.com.

Support Helpline: 916-242-8779

Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support:

A member of our support team will chat with you first to determine the nature of the problem.

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How It Works?

  1. Complete the fields marked with *, select a support representative from the agent dropdown list and click on the Submit button.
  2. You are prompted to download a small virus-free plug-in.
  3. With your permission, our support representative can view your screen and share control of your mouse and keyboard.
  4. You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

SuiteRx Partners with Pharmacy First

We are very pleased to announce our new partnership with Pharmacy First. Pharmacy First is the largest national network of independent pharmacies in the United States with more than 5,300 pharmacies participating in all 50 States, Guam, the Virgin Islands, and Puerto Rico. Founded by Wholesale Alliance LLC in 1996, Pharmacy First offers rebate and compliance programs previously only offered to the national retail chain pharmacies. In 2006, Pharmacy First expanded its services by purchasing Third Party Station, making third party assistance and reconciliation programs available to the network.

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