**** NCPDP v D.0 ****
SuiteRx IPS is now certified for NCPDP v D.0 with Medco and Argus. Certification with other PBMs is currently in process.
First Data Bank Announcement: Discontinuation of Average Wholesale Price (AWP)
First DataBank is discontinuing the publication of the Average Wholesale Price (AWP) in September, 2011.
However, SuiteRx has obtained the logic utilized by FDB to calculate AWP and therefore calculation and population of the AWP field will be continued according to its same logic to allow you to continue utilizing AWP in your pricing formulas.
Support Helpline: 916-604-5700
Support Phone Line Down
Suite Rx is currently doing some internal updating to its phone systems. Our support phone line might not be 100% functional over the weekend. Should you need any assistance, please contact us with the following mediums below:
Online Agent/Ticket: http://support.suiterx.com
Email: support@suiterx.com
Fax: 510.686.8448
Sorry for the inconvenience. We appreciate your patience.
Live Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support:
A member of our support team will chat with you first to determine the nature of the problem.
You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
How It Works?
- Complete the fields marked with *, select a support representative from the agent dropdown list and click on the Submit button.
- You are prompted to download a small virus-free plug-in.
- With your permission, our support representative can view your screen and share control of your mouse and keyboard.
- You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
SuiteRx Partners with Pharmacy First
We are very pleased to announce our new partnership with Pharmacy First. Pharmacy First is the largest national network of independent pharmacies in the United States with more than 5,300 pharmacies participating in all 50 States, Guam, the Virgin Islands, and Puerto Rico. Founded by Wholesale Alliance LLC in 1996, Pharmacy First offers rebate and compliance programs previously only offered to the national retail chain pharmacies. In 2006, Pharmacy First expanded its services by purchasing Third Party Station, making third party assistance and reconciliation programs available to the network.
